Policies

Distance Sales Agreement

Agreement for orders placed through the B2B dealer portal.

Article 1 – Parties

1.1. Seller

  • Company: Baypınar Unlu Mamülleri
  • Address: Fevziçakmak Mah. Özlem Cad. No: 22/E, 42050 Karatay / Konya, Türkiye
  • Phone: +90 332 351 39 00
  • E-mail: [email protected]

1.2. Buyer: A dealer registered on the b2b.baypinar.com dealer portal (the “Portal”) who holds an account with the Seller, identified by the trade name, tax and address details defined on the Portal at the time of the order.

Article 2 – Subject

The subject of this agreement is the sale and delivery of the products ordered electronically by the Buyer through the Portal, and the determination of the rights and obligations of the parties. The sale between the parties is commercial in nature and is subject to the provisions of the Turkish Code of Obligations and the Turkish Commercial Code.

Article 3 – Products, Price and Payment

  • The type, quantity, unit price and total price (including VAT) of the products are shown on the Portal and in the order summary at the time of the order. Prices and discounts specific to the Buyer may apply.
  • Payment is made, where the Seller deems appropriate, on account (deferred) or in advance by credit/debit card through the Portal. Card payments are taken with 3D Secure verification through the secure infrastructure of the bank providing the payment service. Instalments are not available.
  • Orders placed on account are limited by the credit limit set for the Buyer. Orders paid by card are independent of this limit.
  • The invoice is issued in the Buyer's registered trade name based on the order details.

Article 4 – Conclusion and Approval of the Order

The Buyer's order becomes final upon the Seller's approval. Orders paid by card are forwarded to the Seller once the payment is approved by the bank. The Seller may reject an order in whole or in part in the event of insufficient stock, withdrawal of the product from sale or force majeure. In that case, any amount collected is refunded in accordance with the Cancellation and Returns terms.

Article 5 – Delivery

  • Products are delivered to the Buyer's registered delivery address within the Seller's distribution plan. The delivery time is determined by the order approval time and the distribution route.
  • The Buyer is obliged to check the products for quantity and visible defects upon delivery. The Seller cannot be held responsible for visible shortages and defects not reported at the time of delivery.
  • The Buyer is informed if delivery is delayed due to force majeure.

Article 6 – Right of Withdrawal

Sales made through the Portal are business-to-business commercial sales and are not within the scope of Consumer Protection Law No. 6502 or the Distance Contracts Regulation. Furthermore, as the products sold are perishable food products, there is no right of withdrawal. Cancellation and return conditions are set out in the Cancellation and Returns terms.

Article 7 – Obligations of the Parties

  • The Buyer undertakes not to share its Portal account or the verification codes sent to its mobile phone for sign-in with third parties, and is responsible for orders placed through its account.
  • The Buyer ensures that its registered trade name, address and contact details are accurate and up to date.
  • The card used for payment must belong to the Buyer or to a person authorised to pay on the Buyer's behalf. Liability for unauthorised use of the card lies with the Buyer.
  • The Seller is obliged to deliver the products in compliance with food legislation, in healthy condition and as ordered.

Article 8 – Personal Data

The Buyer's personal data is processed in accordance with the Privacy Policy and Personal Data Notice.

Article 9 – Dispute Resolution

In disputes arising from this agreement, the Seller's commercial books and records and the Portal records constitute evidence. The Konya Courts and Enforcement Offices have jurisdiction to resolve disputes.

Article 10 – Entry into Force

By placing an order through the Portal, the Buyer declares that it has read, understood and accepted all provisions of this agreement. The agreement enters into force when the order is approved by the Seller.